Refund Policy

We value your trust and aim to ensure your satisfaction with every purchase or service. Here's how our refund process works:

●       Eligibility for Refund:

○       A full refund is applicable for orders cancelled within the allowed cancellation window.

○       Refunds will not be provided for items/services that have been delivered, used, or fall under non-refundable categories (if any).

●       Processing Time:

○       Once approved, refunds will be initiated within 7-10 business days.

○       The amount will be credited to the original mode of payment.

●       Non-Refundable Conditions:

○       Customized or special-order or made to order items/ services

○       Services cancelled after the stipulated time window

○       Any product damaged after delivery due to misuse

○       Any service flow disrupted due to miscellaneous reason(s) arising from the beneficiary’s end

●       Refund Disputes:

○       For any issues, please contact us at support@homekro.com within 48 hours of receiving the product/ service.