Hey mate, ye AI se referred hai Privacy Policy:

Effective Date: [22/07/2025]

Welcome to [ www.homekro.com ]. Your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our Multi-Vendor E-commerce Services App and Website ("Platform").

By accessing or using the Platform, you agree to this Privacy Policy and our Terms of Service.

1. Information We Collect

We collect the following types of information when you use our platform:

A. Personal Information

1.       Full name

2.       Email address

3.       Phone number

4.       Address (billing & shipping)

5.       Date of birth

6.       Government-issued ID (for vendor verification)

B. Business/Vendor Information

1)       Store/business name

2)       GST or other tax IDs

3)       Bank account or UPI details

4)       Product catalog and pricing

C. Transactional Data

1.       Purchase history

2.       Payment method (UPI, card, wallet, etc.)

3.       Refund and dispute records

D. Technical & Usage Information

1)       Device info (model, OS, browser)

2)       IP address

3)       Cookies and session tokens

4)       App usage behavior and preferences

5)       Location data (with permission)

2. How We Use Your Information

1.       We use your information to:

2.       Create and manage your account

3.       Enable product listing and sales (for vendors)

4.       Facilitate order processing, delivery, and returns

5.       Personalize user experience and recommendations

6.       Provide customer and vendor support

7.       Improve and analyze app/website performance

8.       Detect and prevent fraud or misuse

9.       Comply with legal obligations

3. Sharing of Information

We may share your information with:

A. Vendors:

Buyers’ details like name, address, and phone number are shared with vendors to fulfill orders.

B. Service Providers:

We work with third-party logistics, payment gateways, analytics tools, and marketing platforms. These entities are bound by data protection agreements.

C. Legal Compliance:

We may disclose your data when required to comply with law, legal processes, or law enforcement authorities.

D. Business Transfers:

In case of a merger, acquisition, or sale of assets, your data may be transferred with appropriate protection.

4. Data Security

We use industry-standard security measures including:

1)       SSL encryption

2)       Secure payment gateways

3)       Two-factor authentication (for vendors)

4)       Regular security audits

However, no method is 100% secure, and we cannot guarantee absolute security.

5. Your Rights & Choices

You have the right to:

1.       Access and update your personal data

2.       Delete your account and data (subject to legal constraints)

3.       Opt out of marketing communications

4.       Withdraw consent at any time

To exercise these rights, email us at: support@homekro.com

6. Data Retention

We retain your data:

1)       As long as your account is active

2)       As required for legal, tax, or accounting purposes

3)       Until your request for deletion (if eligible)

7. Children's Privacy

Our Platform is not intended for individuals under the age of 18. We do not knowingly collect data from minors.

8. International Users

If you are accessing the platform from outside India, your data may be transferred to and stored in India where our servers are located.

9. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted with a revised "Effective Date". Continued use of the platform implies your acceptance of the updated policy.

10. Contact Us

For questions or concerns about this Privacy Policy, please contact us at:

http://homekro.com

Email:  info@homekro.com

Phone: +917060799041