At Homekro, we strive to provide a seamless and transparent experience to all our customers. Please read our cancellation policy carefully before placing an order.

●       Order Cancellations by Customer:

○       Orders can be cancelled within 24 hours of placing the order, provided they have not yet been processed or dispatched for services.

○       Once an order is processed/ service initiated, it cannot be cancelled.

●       Service Cancellation:

○       For complete service-based bookings, cancellation requests must be raised at least 48 hours before the scheduled time of initiating the desired service.

○       Any cancellations made after this window may incur a cancellation fee of up to 50% of the Total service charge.

●       How to Cancel:

○       Please contact our customer support team at info@homekro.com or call us at +91 7060799041 with your order ID and reason for cancellation.